Building Hours, Access and Elevator Service
The building is open and elevator service is available on weekdays, excluding holidays, from 7:30 am to 5:30 pm. Outside of these hours the building is closed to the general public and the elevators are locked off to each floor. Access to the building and typical floors, outside normal office hours, is by security card only.

Security cards for staff requiring after-hours access can be purchased through the management office. In an effort to increase security we encourage you to provide cards only to those who need access outside of business hours. We also encourage you to assess the hours per day needed for each employee card.

Additional keys to your suite must also be arranged through the Management Office. Keys will be ordered for you with our locksmith, Al Scott who will contact you when they are ready for you to pick up and pay for them directly. We require a minimum of six hours notice for additional keys.

Contact Aoife via email at adillon@westpenderproperty.com to order keys and access cards.

Please note that for the protection of our tenants our cleaning staff is instructed not to provide access to any person for any reason. Should you have an emergency, call our office number 604-683-2141 for assistance.

Enterphones

Should you have clients who require access outside of normal business hours, the building is equipped with an enterphone, which will allow you to provide entry to the building and your floor. Tenants are not automatically listed. Please contact our office if you wish this service.

Heating and Air Conditioning
Standard operating hours for the building’s heating and cooling systems are from 6:00 am to 6:00 pm, Monday through Friday. Ventilation fans are sometimes run on Saturdays; all systems are off on Sundays and statutory holidays. Any additional HVAC services can be provided, by request, through the Management Office at an additional cost. Requests for additional HVAC service must be made in writing at least 24 hours in advance. For further information, please contact the management office.

If you need adjustments to the temperature within your office, please call the management office at 604-683-2141 or email Aoife: adillon@westpenderproperty.com

Lighting
There is no computerized lighting control system in this building. In our ongoing effort to save energy, we ask that you please have the last staff member to leave your offices turn off the lights.

Corridor lights can be turned off via the switch in the hallway. It is especially important for those working on the weekends to turn off the lights when they leave. (Note that this switching is currently being updated to include all floors).

We also encourage you to consider installing separate light switches for rooms that are not used all the time. These lights could then be turned off when rooms are not in use. Lighting sensors are also a good option for these rooms.

Telecommunications
The building has been wired with a fibre optic network. The service is provided by Telus, AT&T Communications, Shaw and Bell Canada.

The installation of any new telephone and data communications systems must have prior approval of the Landlord. Once you have obtained approval, should you wish to proceed with the installation, please ensure that your contractor arranges for access to building equipment with our operations staff in advance. Access to the telephone and electrical rooms without prior arrangements may not be able to be provided.