Alarms

All main floor exterior doors are secured and alarmed after normal office hours. With the exception of crossover floors, all stairwell doors are locked at all times, providing additional security. Because we cannot by law lock the stairwell doors on the cross-over floors, we have alarmed the doors on these floors.

We strongly urge tenants to install alarms in their premises. Please contact us for assistance on this matter.

Bicycles

We have bike cage located in the loading bay at the back of the building. We do not allow any bicycles to be brought into the building. Please contact us at 604-683-2141 if you require further information.

Elevator Use
Use of the elevators for moving furniture, large deliveries etc. must be booked with the management office in advance. We require this so we can install the protective padding if it is needed and more importantly so we can ensure that we always have elevators available to move our tenants and their guests throughout the building during the working day.

Please see Deliveries & Shipments for more details

Lost and Found
Lost and found items are held in the Management Office at 230 -830 West Pender Street. Telephone number: 604-683-2141.

Parking
There is no parking facility in this building. Parking is not permitted in the loading bay at any time.

Signage
In order to ensure that the common areas of the building look professional and tidy at all times we require that all tenant signage be building standard. We do not permit any other signage to be visible from the common area except for alarm system decals, which may be placed in the lower left hand corner of your door or sidelight.  Requests for changes to directory listings should be directed to Mike Rushford.

All tenant signage must be ordered through the management office. We also have available, at no cost, small signs which read “Please Knock for Access” and “Please Ring for Access” for tenants who have alarm systems or locked doors.

Please contact Mike to order signs or if you have further questions mrushford@westpenderproperty.com

Smoking
Smoking is not permitted anywhere on the property or along West Pender in front of the building.  Tenants who have employees who smoke are asked to ensure that this rule is obeyed at all times.

Guidelines for Moving In and Out of the Building
These guidelines have been developed to ensure a safe and efficient move for you and your organization. Following these guidelines will expedite your move and protect the people handling the move as well as your property and the building itself. These guidelines are in no way meant to hamper or restrict your moving process, but rather to safeguard the elements involved. Please let us know how we can best assist with your move. We would be happy to answer any further questions you may have; please call the management office at 604-683-2141.

No moves in or out of the building can be facilitated without prior notification to the management offices. To ensure your needs can be met please provide as much notice as possible. All moves are scheduled on a first come, first served basis.

All moves must be handled through the freight elevator only which will be wrapped with protective pads as required.

The loading bay is the only building entrance permitted for moves. This area will be reserved for your exclusive use once your move has been scheduled through the management office.

TIMES AVAILABLE DURING THE DAY

No moves are permitted during peak traffic periods when all elevator cars are required for tenant use. Therefore during the regular work week, moves are only allowed from:

9:30 a.m to 11:30 a.m.
1:30 p.m. to 4:30 p.m.
Prior to 8:00 a.m. and after 5:30 p.m.

AFTER HOURS

Moves in or out of the building outside of the hours listed above must be booked at least 24 hours in advance and will require a security officer to be present. If needed the guard would be at the tenant’s expense and must be arranged through the management office.

Deliveries and Shipments
In an effort to avoid disruption to other tenants in the building and in the interest of building security, we would ask that you adhere to the following:

• All large deliveries must be booked, in advance, through the building management office to ensure the loading bay and freight elevator can be made available and wrapped with protective pads if required.
• No deliveries, other than small items easily carried by hand, are permitted through the main floor lobby doors.
• No deliveries are permitted during peak elevator periods when all elevator cars are required for tenant use. Therefore, deliveries can be made only from:
  

  9:30 a.m to 11:30 a.m. &
  1:30 p.m. to 4:30 p.m.
  (Monday through Friday, excluding holidays)

• After-hours deliveries must be booked at least 24 hours in advance. If required, the building management will arrange for a security officer to be available to monitor the shipment (at the tenant’s expense).
• These guidelines are also applicable when tenants find it necessary to removed furniture or other large items out of the building.