In Suite Cleaning

Cleaning services are provided by SerVantage Services Corp which are contracted to clean all common areas & tenant suites through-out the building. Please note in conjunction with our Recycling Program, a desk-side pick up service (recyclables & garbage at the individual desks) is NOT included in the cleaning services.

Nightly cleaning services in your suite as follows:

• Emptying of recycling/waste containers with in your central recycling area, which is typically in the kitchen area.
• Vacuuming of all high traffic areas.
• Dusting of all low level surfaces.
• Mopping of kitchen floors.
• Cleaning of kitchen counters, tables, exterior surfaces of fridges and sinks – only if theses areas are free of debris or clutter.

Periodic cleaning services in your suite as follows. While these services are not performed nightly they should be carried out as frequently as needed to maintain cleanliness:

• Emptying of recycling bins – when ¾ full
• Vacuuming “wall to wall” | Weekly
• Dusting of all picture frames | Weekly
• Wipe clean of all vinyl furniture | Monthly
• Dusting of all high surfaces | Quarterly
• Stripping and refinishing kitchen tile floors |  Semi – Annually
• Dusting of blinds | Semi – Annually
• Vacuuming of upholstered furniture | Annually

The following services are not included in the cleaning contract:

• Desk-side pick up service (garbage or paper recycling at the individual desks).
• Cleaning inside cupboards or fridges and other kitchen appliances.
• Washing of dishes.
• Dusting of plants.
• Cleaning of computers and telephones.
• Cleaning of ornaments, artwork and other “personal” items

Please address any areas of concern or improvement to the Property Manager, Mike Rushford by email at mrushford@westpenderproperty.com.

Window Cleaning

The exterior windows are cleaned 3 times per year and the interior windows are cleaned 2 times per year. During the interior cleaning, your partition glass and all sidelights and glass entry doors are also cleaned. To facilitate interior cleaning you will be required to move your furniture away from the windows and partition glass.

Carpet Cleaning

The common area carpets are cleaned monthly by a contract carpet cleaning service, ServiceMaster.  Carpet cleaning inside your suite is not provided by management. You are free to choose your own service for this work and both SerVantage and ServiceMaster – https://www.smcleanvancouver.ca/ would be happy to provide you with a quote.

Day Porter

Our cleaning service also provides a Day Porter who is in the buildings from 6:00 am until 2:30 pm. on weekdays.  His duties, among other things, include cleaning the building entrances each morning, keeping the lobbies and plazas clean throughout the day and cleaning and restocking washrooms.